FOR HEALTH & WELLNESS CLINICS
Email reminders your clinic's patients actually open.
Rebooking reminders, recall notices and the odd newsletter about a new allied health service — all built in your brand, sent from your own domain, and only to patients who've said yes. No hard sell, no spam folder, no DNS to wrangle.
Australian-owned and run
Every address checked before you send
Month to month, cancel any time
SOUND FAMILIAR?
The gaps between appointments are where patients drift.
Your patients trust you with their health. Keeping that trust between visits takes more than a text reminder — and most clinics are stuck patching it together.
Recall lists stuck in a spreadsheet
The patients due for a review sit in a column nobody opens between appointments, so the recall never goes out.
Care plans end, then silence
A patient finishes their sessions and you never hear from them again — no nudge to book the review that keeps them well.
SMS says little and costs per message
A text fits a time and date. It can't explain a new service, show a new practitioner, or carry a booking link that converts.
Mail merges that look like 2009
A reminder sent straight from practice software reads like a form letter, not like the clinic patients chose for a reason.
No-shows spike over school holidays
Long weekends and school holidays empty the diary, and nobody follows up with the patients who didn't rebook.
CAMPAIGNS THAT WORK FOR YOU
Email ideas built around your clinic's calendar.
New Year care plan review
January: invite patients whose care plans lapsed last year to book a review before new referrals and rebates reset.
Flu season check-in
April and May: remind patients it's time for a check-up or vaccination booking before the winter rush fills your diary.
EOFY extras reminder
June: nudge patients to use remaining health fund extras before 30 June, with a link straight to a booking slot.
Hay fever season heads-up
September: let patients booked for allergy or respiratory care know appointments are filling as pollen counts climb.
Mental Health Month check-in
October: a gentle, no-pressure email letting patients know your psych or counselling team has availability this month.
School holiday booking rush
Before each school holidays: remind parents booking paediatric allied health to lock in a time before slots go.
New practitioner announcement
Any month: introduce a new practitioner or expanded hours, with a direct link to book their first available slot.
Subject: Subject: Time for your 12-month review
Care plan review — March
Read moreONE CAMPAIGN, FROM BRIEF TO INBOX
A recall email, built in minutes, not an afternoon.
Type one line: "Remind patients whose care plans lapsed in February that it's time to book a review." The platform writes the subject line, the opening, the offer band and the footer, in your clinic's voice and your brand colours, pulled straight from your brand settings.
Before it sends, a pre-send review checks the subject line, every link and your unsubscribe footer. The same brief builds a landing page on your own domain, so the booking form a patient lands on matches the email that brought them there.
THE FEATURES YOU'LL USE MOST
Built for clinics, not just campaigns.
WRITES IN YOUR VOICE
Recall emails written, not stared at blankly.
Your brand settings hold your logo, colours and the way your clinic writes to patients. Your campaign brief holds the recall, the audience and the offer.
From that brief the platform designs a complete email: hero, sections, offer band, proof and footer, ready to send without a design file in sight.
Your brand settings hold logo, colours, your way of writing
One line about the recall and the offer, done
Hero, sections, offer band, proof and footer, ready to send
ZERO DNS
Your clinic's own domain, set up for you.
The platform registers a sending domain that matches your clinic's brand, sets up its authentication and hosts it. You never touch a DNS record.
Your From address, the email's signature, its tracking links and its landing page all belong to the same domain, for every patient who opens it.
Registered, authenticated (SPF, DKIM, DMARC) and hosted for you
From address, signature, links and landing page all match
Nobody touches DNS — least of all you
LANDS IN THE INBOX
Sent at a pace inboxes trust.
Every new sending domain builds its reputation gradually: it starts small and earns more volume as inbox providers accept its mail.
Gmail, Microsoft, Yahoo and the rest each get their own sending rate, adjusted from how that provider is responding right now, so a recall to five hundred patients doesn't look like a flood.
New domains build reputation gradually
Gmail, Microsoft, Yahoo and the rest each get their own pace
Adjusted from how each provider is responding right now
A SECOND SET OF EYES
Checked before it reaches patients.
Before launch, every campaign gets a review: the subject line and preheader, the structure and readability with images off, every link, the sender details and the footer.
Each finding comes with the reason and the fix in plain English, so a broken booking link or a missing unsubscribe never reaches your list.
Subject line and preheader checked
Every link tested, images-off readability checked
Sender details and footer checked
GET STARTED
From sign-up to your first recall, same afternoon.
Create your account
Sign up free and set your brand: logo, colours and the way your clinic writes to patients.
Bring your patient list
Import your spreadsheet or practice software export. Every address gets checked with its mail server first.
Write your first recall
Give the one-line brief — who it's for and what you're reminding them about. Fix anything the pre-send check flags.
Send, from your own domain
Your sending domain is already registered and authenticated. Send, and watch honest reporting show who opened and clicked.
QUESTIONS
What clinics ask before they switch on email.
Can I legally email my patient list?
Yes, if the person consented to hear from you, or the email concerns a matter connected to their ongoing care, which the Spam Act 2003 allows as inferred consent. Every email still needs clear sender details and a working unsubscribe link, which the platform builds into every campaign automatically. Keep a note of how each patient came onto your list and you're covered.
Will email replace our SMS recall system?
No, and it doesn't need to. SMS suits a quick time-and-date nudge; email carries the detail SMS can't, including why the review matters and a booking link to a landing page on your own domain. Most clinics run both and let email do the explaining.
Is my patient list safe to import?
Your spreadsheet or practice software export maps straight into the platform's fields, so nothing gets duplicated, and an interrupted upload picks up where it stopped. Every address is then checked against its actual mail server before it can enter a campaign.
How do you stop clinic emails landing in spam?
Your sending domain is registered, authenticated with SPF, DKIM and DMARC, and hosted for you, with no DNS for you to touch. New domains build sending reputation gradually, and each inbox provider gets its own pace, adjusted from how it's responding right now.
Can different practitioners send their own campaigns?
Yes. Segment your list by who clicked, who opened without clicking, or who didn't open at all, and send each group something relevant, from a physio recall to a psych availability update, all from the one account.
What happens if a patient unsubscribes or an address bounces?
Dead mailboxes, dead domains and any address that's complained anywhere on the platform are kept out of your next campaign automatically, so your list stays current without you managing it line by line.
Do I need a website to collect sign-ups at reception?
No. Put a sign-up form on your existing website with one embed, or use a standalone landing page if you don't have a site. Either way it matches your brand and blocks automated sign-ups.
Your next recall is one email away.
Australian-owned, priced in Australian dollars, and every address checked before you send a thing.
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